Lead SAP O2C Process Owner (Hybrid - SD/MM/CS/EWM)

ABB; Vermont; Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

Health, Life & Disability

Job summary

ABB is seeking a SAP Business Process Owner to own and optimize the Order-to-Cash process across SAP modules (SD, MM, CS, EWM) and related systems. You will partner with stakeholders and developers to deliver efficient solutions and continuous improvements while supporting end users in daily O2C activities.

The role requires strong analytical skills, extensive SAP experience, and the ability to manage multiple initiatives in a hybrid on-site and remote work setting based in Vermont, USA.

Qualifications

• Bachelor's degree in Business, Information Systems or related field.
• Minimum of 10 years of experience as an SAP business analyst or business process owner.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.
• Must have strong analytical skills with an understanding of business processes specifically in end-to-end Order to cash and contract management.
• Capable of handling multiple projects concurrently with conflicting priority; interacts with all levels of the organization.
• Self-motivated, goal-oriented and works well in a cross-functional team environment.
• Proficient in English.

Responsibilities

• Own the Order-to-Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications.
• Gather business and system requirements, analyze and collaborate with SAP developers to implement new solutions.
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools.
• Provide end-user support in Order-to-Cash areas including warranty, field service, demand planning and manufacturing.
• Provide technical expertise and work with team members to solve business problems or drive improvements.
• Escalate issues and coordinate with SAP regional center of excellence and global Support to resolve problems.
• Identify strategies and implement processes to prevent service disruption.
• Assist with SAP upgrade testing and validation and train end users; document workflows and create training manuals.

Skills

Communication with stakeholders

English proficiency

Analytical skills

Project management

Education

Bachelor's degree in Business, Information Systems or related field

Tools

SAP SD

SAP MM

SAP CS

Contract Management

SFDC

SAP EWM

Job description

ABB is seeking a SAP Business Process Owner to own and optimize the Order-to-Cash process across SAP modules (SD, MM, CS, EWM) and related systems. You will partner with stakeholders and developers to deliver efficient solutions and continuous improvements while supporting end users in daily O2C activities.

The role requires strong analytical skills, extensive SAP experience, and the ability to manage multiple initiatives in a hybrid on-site and remote work setting based in Vermont, USA.