Hybrid SAP O2C Process Owner — SD/MM/CS/EWM Expert

ABB; New Jersey; Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

Health, Life & Disability benefits

401k Savings Plan

Employee discount program

Parental leave

Job summary

ABB is seeking a seasoned SAP Business Process Owner to own the Order-to-Cash process across SAP modules (SD, MM, CS, and Contract Management). You will work with stakeholders and developers to implement solutions and drive continuous improvement in SAP, SFDC, and e-commerce tools.

You will support end users, manage multiple projects, and help prevent service disruptions while collaborating with the SAP regional center of excellence and global teams.

Qualifications

• Bachelor's degree in Business, Information Systems or related field.
• Minimum of 10 years of experience as an SAP business analyst or business process owner.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.
• Must have strong analytical skills with an understanding of business processes specifically in end-to-end Order to cash and contract management.
• Capable of handling multiple projects concurrently with conflicting priority. Interact effectively with individuals at all levels of the organization.
• Self-motivated, goal-oriented and work well in a cross-functional team environment.
• Proficient in English

Responsibilities

• Own the Order-to-Cash process end-to-end.
• Collaborate with SAP developers to implement new solutions.
• Drive improvements in subscription and contract management in SAP, SFDC, and e-commerce tools.
• Provide end-user support for Order-to-Cash processes including warranty, field service, and sales & distribution.
• Escalate issues and coordinate with SAP COE and global support to resolve problems/bugs.
• Identify strategies to prevent service disruption and assist with SAP upgrades.

Skills

Stakeholder management

Analytical skills

English proficiency

Education

Bachelor's degree in Business, Information Systems or related field

SAP Certifications

Tools

SAP SD/MM/CS/Contract Management

SFDC

Job description

ABB is seeking a seasoned SAP Business Process Owner to own the Order-to-Cash process across SAP modules (SD, MM, CS, and Contract Management). You will work with stakeholders and developers to implement solutions and drive continuous improvement in SAP, SFDC, and e-commerce tools.

You will support end users, manage multiple projects, and help prevent service disruptions while collaborating with the SAP regional center of excellence and global teams.