Lead Sales – Create Inspiring Home Experiences

West Elm; Florida; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental and vision

Cross-brand opportunities

WSI University learning

Job summary

West Elm, a brand of Williams-Sonoma, Inc., is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life at our store in Florida. You’ll drive sales by sparking connections and creating memorable experiences, while supporting the management team with opening/closing routines and daily operations.

You’ll motivate team members, maintain visual standards, and ensure exceptional customer service. 1-3 years retail sales with supervisory exposure is preferred.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Skills

Effective communication

Leadership

Sales experience

Motivation and influence

Shift supervision

Job description

West Elm, a brand of Williams-Sonoma, Inc., is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life at our store in Florida. You’ll drive sales by sparking connections and creating memorable experiences, while supporting the management team with opening/closing routines and daily operations.

You’ll motivate team members, maintain visual standards, and ensure exceptional customer service. 1-3 years retail sales with supervisory exposure is preferred.