Lead Sales & Brand Champion — Home Décor Retail

West Elm; Oak Brook (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Discount on family of brands

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Career opportunities

Online learning resources

Job summary

West Elm in Oak Brook, IL is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining style. You will drive sales by creating connections and building lasting customer relationships.

The role requires effective communication, leadership, and retail sales experience, with some supervision responsibilities. This position is full-time and includes a comprehensive benefits package.

Qualifications

• : Effective communication, organization and leadership skills.
• : Proven ability to motivate and influence others through personal actions and examples.
• : 1-3 years retail sales experience with shift supervision experience preferred.
• : 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Skills

Effective communication

Leadership

Retail sales

Shift supervision

Job description

West Elm in Oak Brook, IL is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining style. You will drive sales by creating connections and building lasting customer relationships.

The role requires effective communication, leadership, and retail sales experience, with some supervision responsibilities. This position is full-time and includes a comprehensive benefits package.