Visual Experience Lead - Inspire Showrooms & Sales

West Elm; Oak Brook (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental & vision insurance

Job summary

West Elm in Oak Brook, IL is seeking a full-time Merchandising/Visual Specialist to support management by delivering world-class service, modeling relationships, and maintaining store standards. You will create engaging experiences for customers, supervise staff coverage, execute floorsets, and promote the brand's eclectic, modern spirit through compelling displays.

The role requires 1-3 years in merchandising or visual roles and 1-2 years in home design.

Qualifications

• 1-3 years of experience in merchandising or visual role.
• 1-2 years experience in home related design or visual merchandising preferred.
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.

Responsibilities

• Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining.
• Seek out & promote innovative ways to make our stores a neighborhood destination for inspiration.
• Interpret & execute visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the brand.
• Ensure merchandising & displays are visually compelling to drive sales.
• Model & coach associates on how to uphold visual standards.
• Promote the lifestyle & protect the image of the WSI Brands.
• Makes the store a fun, inspirational neighborhood destination.
• Continually seek out inspiration, trends & ways to elevate product, decorating & styling expertise.
• Replenish the sales floor regularly & maintain visual presentation & displays.
• Execute floorset to reflect the inspiration, standards & spirit of the directive within required timeframe.
• Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy.
• Collaborate with the sales team by appreciating & valuing the talents & contributions of others.
• Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution.

Skills

merchandising

visual merchandising

home design

communication

leadership

team motivation

Education

College degree

Job description

West Elm in Oak Brook, IL is seeking a full-time Merchandising/Visual Specialist to support management by delivering world-class service, modeling relationships, and maintaining store standards. You will create engaging experiences for customers, supervise staff coverage, execute floorsets, and promote the brand's eclectic, modern spirit through compelling displays.

The role requires 1-3 years in merchandising or visual roles and 1-2 years in home design.