Lead Retail Partner: Drive Sales & Customer Experience

Boot Barn; Asheville (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate plus sales and

Monthly store sales bonus

Merchandise discount: 50% offExclusive

Medical, Dental, Vision insurance

401(k) plan with company matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn in Asheville, NC is seeking a full-time Key Holder to deliver an exceptional in-store experience, lead by example, and support store partners. You’ll become an expert in product knowledge, assist with merchandising, and help drive sales while upholding company policies.

The role requires 1–2 years in retail, strong communication, and flexibility to work varied shifts, including nights and weekends. Up to 10% travel to nearby stores may be expected.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the Time and Attendance policy.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Communication

Time management

Schedule flexibility

Customer service

Job description

Boot Barn in Asheville, NC is seeking a full-time Key Holder to deliver an exceptional in-store experience, lead by example, and support store partners. You’ll become an expert in product knowledge, assist with merchandising, and help drive sales while upholding company policies.

The role requires 1–2 years in retail, strong communication, and flexibility to work varied shifts, including nights and weekends. Up to 10% travel to nearby stores may be expected.