Lead Retail Key Holder: Elevate Customer Experience

Bath & Body Works; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% discount

Daily pay

Weekly pay

Medical benefits

Dental benefits

Vision benefits

Job summary

Bath & Body Works in Alpharetta, GA is seeking a proactive Key Holder to support achieving sales goals through effective store and operational execution. You will partner with the Store Manager to deliver outstanding customer experiences and uphold brand standards.

This role requires leadership, strong communication, coaching teammates, and the ability to manage opening/closing routines, inventory, and visual presentation.

Qualifications

• Minimum high school diploma or GED.
• Proven sales and customer service experience.
• Ability to coach and develop associates.

Responsibilities

• Support leadership tasks and act as Manager on Duty when scheduled.
• Provide performance feedback to managers and teammates.
• Drive in-store sales through exceptional customer experiences and product knowledge.
• Maintain knowledge of products, policies, and store strategies.
• Set daily objectives and supervise opening/closing routines.

Skills

Customer-first mindset

Sales experience

Communication skills

Coaching

De-escalation

Flexibility

Shift availability

Education

High school diploma or equivalent

Job description

Bath & Body Works in Alpharetta, GA is seeking a proactive Key Holder to support achieving sales goals through effective store and operational execution. You will partner with the Store Manager to deliver outstanding customer experiences and uphold brand standards.

This role requires leadership, strong communication, coaching teammates, and the ability to manage opening/closing routines, inventory, and visual presentation.