Key Holder: Lead, Sell, and Elevate Store Experience

Bath & Body Works; Tifton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition assistance

Wellbeing programs

Job summary

Bath & Body Works in Georgia seeks a Key Holder to support delivering the store's sales plan through effective execution of daily operations and customer experiences.

You will act as Manager on Duty when scheduled, coach associates, and lead in-store selling with strong product knowledge. The role emphasizes teamwork, policy compliance, and delivering a safe, engaging shopping environment.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.
• Effective communication, open to feedback, and adaptable.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

Responsibilities

• Lead as Manager on Duty when scheduled to address customer experience, vendor relations, or maintenance issues.
• Provide feedback and recommendations to managers.
• Lead in-store customer experiences through selling behaviors and product knowledge.
• Display knowledge of product, policies, and store strategies.
• Set daily/shift direction for associates.
• Perform opening and closing routines including bank deposits and shipments.
• Create connections with customers through needs discovery and personalized recommendations.
• Assist with floorset execution, visual presentation, and marketing placement.

Skills

Customer-first selling

Coaching

Sales

Communication

Flexibility

Peak shifts

Education

HS diploma / GED

Job description

Bath & Body Works in Georgia seeks a Key Holder to support delivering the store's sales plan through effective execution of daily operations and customer experiences.

You will act as Manager on Duty when scheduled, coach associates, and lead in-store selling with strong product knowledge. The role emphasizes teamwork, policy compliance, and delivering a safe, engaging shopping environment.