Lead Retail Associate | Cannabis Store Leader

Curaleaf; Melrose Park (IL); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO)

Job summary

Curaleaf is seeking a Lead Store Associate at our Melrose Park, IL location. You will lead a team, deliver exceptional customer experiences, coach peers, and drive store performance in a fast-paced, regulated retail setting.

You will manage opening/closing procedures, verify IDs, reconcile cash, and stay up-to-date on promotions and product updates. Must be 21+, with 1+ year in retail or customer-facing roles and 6+ months leadership experience.

Qualifications

• 21+ years old with High School Diploma or GED.
• Minimum 1 year in a customer-facing or sales role.
• Minimum 1 year using POS systems and cash handling.
• Minimum 6 months leadership experience in a retail setting.
• 6 months in store operations including opening/closing and cash reconciliation.

Responsibilities

• Lead store associates and coach for exceptional service.
• Drive consultative selling and upsell on the floor.
• Enroll guests in rewards program and gather customer insights.
• Ensure inventory accuracy and update POS profiles.
• Maintain a clean, compliant, guest-ready store environment.
• Support management and handle daily cash reconciliation.

Skills

Leadership

Customer service

POS experience

Tools

POS systems

Job description

Curaleaf is seeking a Lead Store Associate at our Melrose Park, IL location. You will lead a team, deliver exceptional customer experiences, coach peers, and drive store performance in a fast-paced, regulated retail setting.

You will manage opening/closing procedures, verify IDs, reconcile cash, and stay up-to-date on promotions and product updates. Must be 21+, with 1+ year in retail or customer-facing roles and 6+ months leadership experience.