Lead Product Manager, AI-Driven Consumer Experience

Lawnstarter; Atlanta (GA); Remote; USD 180,000 - 210,000; Full time

Benefits offered by this job

Equity

Health insurance

Remote work

Flexible PTO

Job summary

LawnStarter seeks a Lead Product Manager to own the end-to-end consumer experience after the first booking, shaping how AI drives value for customers and Pros. You’ll set the vision and roadmap for this area, partnering with engineers, designers, data partners, marketing, and operations.

You will report to the Sr. Director of Product and define a 1–2 year strategy, shipping a clear roadmap that improves retention, CSAT, and lifetime value across the customer journey.

Qualifications

• 6+ years as a product manager on consumer-facing products.
• Experience launching AI-powered consumer products.
• Proven track record in personalization and customer obsession.
• Bachelor’s degree in business, analytics, engineering, design, or related field.
• Strong systems thinking and ability to work with design and data teams.

Responsibilities

• Own onboarding, search, and scheduling experiences.
• Define and ship AI-enabled consumer features.
• Create a 6–12 month roadmap aligned with leadership.
• Collaborate with engineers, designers, data science, marketing, and operations.

Skills

Product Management

AI-powered products

Customer-obsessed

Systems thinking

Data-driven

Personalization

Education

Bachelor's degree or equivalent

Job description

LawnStarter seeks a Lead Product Manager to own the end-to-end consumer experience after the first booking, shaping how AI drives value for customers and Pros. You’ll set the vision and roadmap for this area, partnering with engineers, designers, data partners, marketing, and operations.

You will report to the Sr. Director of Product and define a 1–2 year strategy, shipping a clear roadmap that improves retention, CSAT, and lifetime value across the customer journey.