Lead AI-Driven Product Manager, Consumer Experience

Lawnstarter; Los Angeles (CA); Remote; USD 180,000 - 210,000; Full time

Benefits offered by this job

Equity

Healthcare

Remote (US)

PTO

Job summary

LawnStarter is seeking a Lead Product Manager to own the end-to-end consumer experience after first booking. You will define the vision, roadmap, and AI-enabled features that personalize the yard-care journey for hundreds of thousands of homeowners.

In this IC role reporting to the Sr. Director of Product, you’ll partner with engineers, designers, data science, marketing, and operations to ship major improvements that boost retention and lifetime value across LawnStarter’s consumer platforms.

Qualifications

• 6+ years as a product manager on consumer-facing products.
• Proven track record of extraordinary outcomes.
• Experience building AI-powered consumer products.
• Customer-obsessed with strong problem-solving.
• Systems thinker who considers marketplace impacts.
• Experience with personalization.

Responsibilities

• Own onboarding, search, property details, scheduling, reviews, cancellations, and win-back.
• Define vision and roadmap for the consumer experience and ship with engineers, designers, data/ applied science partners, marketing, and operations.
• Collaborate with PMs focusing on Pro experience to ensure a seamless customer journey across the marketplace.
• Use AI responsibly across the experience to improve outcomes.
• Partner with cross-functional teams to ship major improvements that drive retention and LTV.

Skills

Product mgmt

AI experience

Data-driven

Customer focus

Systems thinking

Education

Bachelor's degree

Job description

LawnStarter is seeking a Lead Product Manager to own the end-to-end consumer experience after first booking. You will define the vision, roadmap, and AI-enabled features that personalize the yard-care journey for hundreds of thousands of homeowners.

In this IC role reporting to the Sr. Director of Product, you’ll partner with engineers, designers, data science, marketing, and operations to ship major improvements that boost retention and lifetime value across LawnStarter’s consumer platforms.