Lead Product Designer - Enterprise UX for Public Safety

Mark43; Minneota (MN); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. You will partner with Product and Engineering to define problems worth solving and shape the user experience for first responders.

You will influence design across the portfolio, raise craft standards, and guide the design team's approach from discovery to delivery in a remote-friendly environment with offices in NY, Boston, and Manchester.

Qualifications

• 10+ years of professional product design experience with ownership and impact on shipped software products.
• 5+ years designing complex enterprise SaaS products or similarly sophisticated systems and workflows.
• Track record leading design for a substantial product area from discovery through shipped outcomes.
• Strong product judgment across customer needs, strategy, interaction design, and execution.
• Experience turning customer insights into clear product decisions with qualitative and quantitative methods.

Responsibilities

• Set the design direction for a critical product area and create a clear vision for its evolution.
• Lead complex initiatives from discovery through delivery, synthesizing insights and partnering with Product and Engineering.
• Balance user needs, technical constraints, and business priorities when making design tradeoffs.
• Engage with first responders and public safety stakeholders to translate high-stakes workflows into reliable experiences.
• Design across devices and environments, ensuring consistent information architecture across ecosystems.
• Contribute to design system improvements and mentor other designers.
• Present product visions and design recommendations to customers and leaders with clear rationale.
• Explore AI and emerging technologies to improve safety workflows and responsible AI-powered experiences.

Skills

Design leadership

Product design

User research

Cross-functional collaboration

Communication

Tools

Figma

Illustrator

Job description

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. You will partner with Product and Engineering to define problems worth solving and shape the user experience for first responders.

You will influence design across the portfolio, raise craft standards, and guide the design team's approach from discovery to delivery in a remote-friendly environment with offices in NY, Boston, and Manchester.