Lead Product Designer - Enterprise UX for Public Safety

Mark43; Alton (IL); A distancia; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

Mark43, a leading public safety software company, seeks a Lead Product Designer to own a critical area of the product portfolio. You will partner with Product and Engineering to prioritize problems and shape the user experience for first responders across dispatch, records, analytics, and mobile apps.

The role requires 10+ years of design experience in complex enterprise SaaS products, with the ability to lead cross-functional teams from discovery through delivery and to translate needs into

Formación

• 10+ years of professional product design experience with owned shipped software.
• 5+ years designing complex enterprise SaaS products.
• Led design for a substantial product area from discovery through shipped outcomes.
• Strong product judgment across customer needs, strategy, interaction design, and execution.
• Deep experience with qualitative and quantitative research to inform decisions.
• Experience partnering with Product and Engineering leaders without formal authority.
• Excellent interaction and visual design with strong craftsmanship.
• Ability to communicate design decisions clearly to customers and leadership.
• Comfort operating in fast-moving environments with ambiguity.

Responsabilidades

• Set the design direction for a critical product area and create a vision.
• Lead a complex initiative from discovery through delivery with cross-functional partners.
• Make tradeoffs balancing user needs, constraints, and business priorities.
• Work with first responders to translate high-stakes workflows into intuitive experiences.
• Design across environments and devices, from workstations to mobile apps.
• Contribute to design system and patterns and mentor others.
• Present a product vision to customers and senior leaders.
• Explore AI and emerging technologies to improve workflows.
• Refine tricky interactions in Figma and coordinate with Engineering.

Conocimientos

Product design leadership

Cross-functional leadership

Discovery to delivery

Enterprise SaaS design

User research

Descripción del empleo

Mark43, a leading public safety software company, seeks a Lead Product Designer to own a critical area of the product portfolio. You will partner with Product and Engineering to prioritize problems and shape the user experience for first responders across dispatch, records, analytics, and mobile apps.

The role requires 10+ years of design experience in complex enterprise SaaS products, with the ability to lead cross-functional teams from discovery through delivery and to translate needs into