Lead Product Designer - Remote Public Safety UX

Mark43

Lorida (FL)

Remote

USD 140,000 - 190,000

Full time

8 days ago

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Job summary

Mark43 is seeking a Lead Product Designer to own a critical area of our product portfolio. Partner with Product and Engineering to decide which problems to solve, and how, for first responders and public safety teams.

You will influence across the portfolio including dispatch, records, analytics, and mobile apps, shaping design systems and elevating craft while ensuring solutions are practical, scalable, and mission-critical.

Qualifications

10+ years of professional product design experience
Track record of leading design for a substantial product area
Strong product judgment across customer needs, strategy, interaction design, and execution
Deep experience with qualitative and quantitative research
Excellent interaction and visual design skills with high craftsmanship
Ability to communicate complex design decisions clearly to stakeholders
Experience in public safety or mission-critical software is a plus, including maps and AI/ML-powered products

Responsibilities

Set the design direction for a critical product area and create a clear long-term vision
Balance user needs, constraints, and business priorities in tradeoffs
Design across environments and devices, ensuring ecosystem-wide consistency
Raise design quality by contributing to design systems and patterns
Present a product vision or design recommendation to customers and leadership
Explore AI and emerging tech to improve workflows and experiences
Refine interactions in design reviews and collaborate with engineering
Be accountable for the quality and impact of the product
Create alignment and provide context to help teams make stronger decisions
Create structure in ambiguity and enable teams to move forward confidently
Balance exceptional product quality with pragmatic delivery