Lead Product Designer — Public Safety UX

Mark43; Salem (NH); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio. You will partner with Product and Engineering to define problems worth solving and shape solutions for first responders, dispatchers, and public safety professionals.

You will influence across the product suite, contribute to design systems, and mentor designers while operating in a remote-friendly environment with offices in multiple cities.

Qualifications

• 10+ years of professional product design experience
• 5+ years designing complex enterprise SaaS products or similar systems
• Led design for a substantial product area including setting direction
• Strong product judgment across user needs, strategy and execution
• Deep experience with qualitative and quantitative research
• Experience partnering with Product and Engineering leaders
• Excellent interaction and visual design skills
• Ability to communicate complex design decisions clearly and persuasively

Responsibilities

• Set the design direction for a critical product area and create a clear vision
• Lead end-to-end initiatives from discovery to shipped outcomes
• Balance user needs, technical constraints, and business priorities in tradeoffs
• Translate first-responder workflows into intuitive, reliable experiences
• Design across environments and devices including desktop, tablets, and mobile
• Contribute to design system development and consistency
• Present design vision to customers and senior leadership with clear rationale
• Explore AI/ML opportunities to improve public safety workflows
• Refine tricky interactions in collaboration with Engineering and Product

Skills

Product design

Cross-functional leadership

UX research

Figma

Design systems

Communication

Tools

Figma

Job description

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio. You will partner with Product and Engineering to define problems worth solving and shape solutions for first responders, dispatchers, and public safety professionals.

You will influence across the product suite, contribute to design systems, and mentor designers while operating in a remote-friendly environment with offices in multiple cities.