Lead Print & Customer Experience Specialist

FedEx Group; South Jordan (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

FedEx Office in South Jordan, UT is hiring a Lead Consultant to deliver expert customer service across print, signs & graphics, and shipping. You will take orders, quote pricing, manage production flow, and lead a team when needed.

Responsibilities include coordinating store activities, handling complex orders, and ensuring quality throughout production. Strong communication and problem-solving are essential in a fast-paced environment.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes customer orders, providing pricing information and recommending FedEx Office products and services.
• Manages production flow to ensure orders are completed on time and with quality.
• Coordinates shipping-related services and activities, including packaging and logistics.
• Operates the Point of Sale terminal (POS) and handles financial transactions.

Skills

Excellent communication

Education

High school diploma or equivalent

Job description

FedEx Office in South Jordan, UT is hiring a Lead Consultant to deliver expert customer service across print, signs & graphics, and shipping. You will take orders, quote pricing, manage production flow, and lead a team when needed.

Responsibilities include coordinating store activities, handling complex orders, and ensuring quality throughout production. Strong communication and problem-solving are essential in a fast-paced environment.