Lead Phlebotomy & Ambulatory Lab Operations

University of Maryland Faculty Physicians; Columbia (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. seeks an experienced professional to oversee the draw site operations in an ambulatory laboratory setting, including inventory management, phlebotomy, and patient registration.

The role trains new staff, ensures accurate scheduling and payer information, and supports revenue cycle activities such as payments and pre-authorization, while upholding CAP/UMPA guidelines.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited program in Phlebotomy.
• At least 5 years of Phlebotomy experience.
• 5+ years of medical office experience.
• General understanding of basic accounting principles.
• Proficiency with PCs.
• Strong customer service skills.
• Accurate data entry skills.
• Knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing systems.

Responsibilities

• Oversees the daily operations of the draw site and oversees inventory management.
• Trains new employees on correct departmental procedures.
• Demonstrates knowledge of payer contracts, policies and best practices.
• Manages provider schedules and schedules appointments and communicates patient responsibilities.
• Handles cash collection and patient payments in accordance with policies.
• Understands and supports revenue cycle related to patient encounters and demographics/insurance verification.
• Observes applicable policies and promotes positive guest relations.
• Verifies that requisitions match specimen labels.
• Ensures CAP and UMPA guidelines are followed during phlebotomy procedures.

Skills

Phlebotomy experience

Medical office experience

Customer service

Data entry

PC proficiency

Payer requirements knowledge

Billing system knowledge

Education

High school diploma or GED

Phlebotomy program completion

Job description

University of Maryland Faculty Physicians, Inc. seeks an experienced professional to oversee the draw site operations in an ambulatory laboratory setting, including inventory management, phlebotomy, and patient registration.

The role trains new staff, ensures accurate scheduling and payer information, and supports revenue cycle activities such as payments and pre-authorization, while upholding CAP/UMPA guidelines.