Ambulatory Phlebotomy & Front Desk Specialist

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 23,419 - 34,440; Full time

Job summary

University of Maryland Faculty Physicians, Inc. seeks a Laboratory Practice Representative II (Phlebotomist) to perform front desk duties, phlebotomy, and patient registration in an ambulatory laboratory setting in Baltimore, MD.

You will verify insurance information, schedule patients, and collect payments while ensuring sample integrity. The role requires completion of a phlebotomy program, strong customer service, and knowledge of billing processes; prior medical office experience is

Qualifications

• Front desk and phlebotomy duties in ambulatory lab setting.
• Phlebotomy specimen collection and quality checks.
• Registration and insurance verification; scheduling and pre-visit activities.
• Familiarity with payer requirements and billing processes.
• Experience with medical office administration.

Responsibilities

• Demonstrates knowledge of FPI policies and payer contracts.
• Manages provider schedules and schedules appointments accurately.
• Handles cash collection and posting in billing module.
• Understands revenue cycle for patient encounters.
• Promotes positive guest relations and courteous communication.
• Verifies requisitions match specimen labels.
• Performs venipuncture following SOPs.

Skills

Phlebotomy

Patient registration

Scheduling patients

Insurance verification

Cash handling

Billing knowledge

Guest relations

Education

High school diploma or GED

Phlebotomy program completion

5-10 years phlebotomy experience

Medical office experience

Knowledge of basic accounting principles

Payer requirements knowledge

Computerized billing system knowledge

Tools

GE Front Desk

Credit card module

Job description

University of Maryland Faculty Physicians, Inc. seeks a Laboratory Practice Representative II (Phlebotomist) to perform front desk duties, phlebotomy, and patient registration in an ambulatory laboratory setting in Baltimore, MD.

You will verify insurance information, schedule patients, and collect payments while ensuring sample integrity. The role requires completion of a phlebotomy program, strong customer service, and knowledge of billing processes; prior medical office experience is