Lead Phlebotomist & Lab Operations Leader

Faculty Physicians Inc.; Columbia (MD); On-site; USD 60,890,000 - 91,464,000; Full time

Job summary

Faculty Physicians Inc. is seeking a Lead Laboratory Practice Representative (Phlebotomist) for our Pathology department at our Waterloo/Columbia, MD site.

You will oversee daily draw-site operations, manage inventory, train staff, and perform phlebotomy and front-desk duties, including patient registration and insurance verification. The role requires certification in phlebotomy and patient registration, with several years of phlebotomy and medical office experience.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited program in Phlebotomy.
• At least 5 years phlebotomy experience.
• 5 or more years medical office experience.
• General understanding and application of basic accounting principles.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Oversees the daily operations of the draw site and oversees inventory management.
• Trains new employees on the correct departmental procedures.
• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Manages provider schedules and schedules appointments accurately and effectively, including communicating patient responsibilities and pre-visit activities.
• Handles cash collections and posting in the GE Front Desk system.
• Understands revenue cycle related to patient encounters and collecting demographics/insurance information.
• Adheres to FPI policies and demonstrates positive guest relations.
• Confirms written orders match specimen labels.
• Ensures CAP and UMPA guidelines are followed during phlebotomy procedures.

Skills

Phlebotomy

Patient registration

Scheduling

Customer service

Billing/revenue cycle knowledge

Education

High school diploma or GED

Accredited Phlebotomy program

Phlebotomy certification

Tools

GE Front Desk Credit Card Module

Computerized billing system

Job description

Faculty Physicians Inc. is seeking a Lead Laboratory Practice Representative (Phlebotomist) for our Pathology department at our Waterloo/Columbia, MD site.

You will oversee daily draw-site operations, manage inventory, train staff, and perform phlebotomy and front-desk duties, including patient registration and insurance verification. The role requires certification in phlebotomy and patient registration, with several years of phlebotomy and medical office experience.