Laboratory Practice Representative II (Phlebotomist) - Pathology

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 23,419 - 34,440; Full time

Job summary

University of Maryland Faculty Physicians, Inc. seeks a Laboratory Practice Representative II (Phlebotomist) to perform front desk duties, phlebotomy, and patient registration in an ambulatory laboratory setting in Baltimore, MD.

You will verify insurance information, schedule patients, and collect payments while ensuring sample integrity. The role requires completion of a phlebotomy program, strong customer service, and knowledge of billing processes; prior medical office experience is

Qualifications

• Front desk and phlebotomy duties in ambulatory lab setting.
• Phlebotomy specimen collection and quality checks.
• Registration and insurance verification; scheduling and pre-visit activities.
• Familiarity with payer requirements and billing processes.
• Experience with medical office administration.

Responsibilities

• Demonstrates knowledge of FPI policies and payer contracts.
• Manages provider schedules and schedules appointments accurately.
• Handles cash collection and posting in billing module.
• Understands revenue cycle for patient encounters.
• Promotes positive guest relations and courteous communication.
• Verifies requisitions match specimen labels.
• Performs venipuncture following SOPs.

Skills

Phlebotomy

Patient registration

Scheduling patients

Insurance verification

Cash handling

Billing knowledge

Guest relations

Education

High school diploma or GED

Phlebotomy program completion

5-10 years phlebotomy experience

Medical office experience

Knowledge of basic accounting principles

Payer requirements knowledge

Computerized billing system knowledge

Tools

GE Front Desk

Credit card module

Job description

Laboratory Practice Representative II (Phlebotomist) - Pathology

Job Category: Laboratory

Requisition Number: LABOR009707

• Posted : July 29, 2026
• Full-Time
• On-site
• Hourly Range : $16.97 USD to $25.43 USD

Locations

Showing 1 location

Baltimore, MD 21201, USA

Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.
• Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture.
• Venipuncture- Demonstrates the appropriate technical skills ensure that laboratory SOP’s followed.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• 5-10 years of Phlebotomy experience
• Two to three years medical office experience
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate\'s geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees\' health, life, career and retirement.More information can be found here:https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.