Laboratory Practice Representative II (Phlebotomist)

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement savings options

Job summary

The University of Maryland Faculty Physicians is seeking a professional to perform essential front desk and phlebotomy duties in an ambulatory laboratory setting. Responsibilities include patient registration, scheduling, and specimen collection.

The ideal candidate will possess a high school diploma, completed an accredited Phlebotomy program, and have 5-10 years of experience in the field. A strong emphasis on customer service and data entry skills is necessary, along with a general understanding of accounting principles.

Qualifications

• 5-10 years of Phlebotomy experience.
• Two to three years medical office experience.
• Current knowledge of payer requirements for referrals and pre-authorization.

Responsibilities

• Perform various front desk duties in a laboratory setting.
• Schedule patients and verify insurance information.
• Collect phlebotomy specimens and quality check samples.

Skills

Customer service skills

Data entry skills

PC proficiency

Education

Completion of an accredited program in Phlebotomy

High school diploma or GED

Tools

Computerized billing system

Job description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

Essential Functions

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.
• Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture.
• Ensures patient has been appropriately identified according to the laboratory SOP.

Education and/or Experience

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• 5-10 years of Phlebotomy experience
• Two to three years medical office experience
• General understanding and application of basic accounting principles
• PC proficiency
• Strong customer service skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Benefits

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.