Lead Laboratory Practice Representative (Phlebotomist) - Pathology

Faculty Physicians Inc.; Columbia (MD); On-site; USD 60,890,000 - 91,464,000; Full time

Job summary

Faculty Physicians Inc. is seeking a Lead Laboratory Practice Representative (Phlebotomist) for our Pathology department at our Waterloo/Columbia, MD site.

You will oversee daily draw-site operations, manage inventory, train staff, and perform phlebotomy and front-desk duties, including patient registration and insurance verification. The role requires certification in phlebotomy and patient registration, with several years of phlebotomy and medical office experience.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited program in Phlebotomy.
• At least 5 years phlebotomy experience.
• 5 or more years medical office experience.
• General understanding and application of basic accounting principles.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Oversees the daily operations of the draw site and oversees inventory management.
• Trains new employees on the correct departmental procedures.
• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Manages provider schedules and schedules appointments accurately and effectively, including communicating patient responsibilities and pre-visit activities.
• Handles cash collections and posting in the GE Front Desk system.
• Understands revenue cycle related to patient encounters and collecting demographics/insurance information.
• Adheres to FPI policies and demonstrates positive guest relations.
• Confirms written orders match specimen labels.
• Ensures CAP and UMPA guidelines are followed during phlebotomy procedures.

Skills

Phlebotomy

Patient registration

Scheduling

Customer service

Billing/revenue cycle knowledge

Education

High school diploma or GED

Accredited Phlebotomy program

Phlebotomy certification

Tools

GE Front Desk Credit Card Module

Computerized billing system

Job description

Lead Laboratory Practice Representative (Phlebotomist) - Pathology

Job Category: Laboratory

Requisition Number: LEADL009678

• Posted : August 7, 2026
• Full-Time
• On-site
• Hourly Range : $21.25 USD to $31.92 USD

Locations

Showing 1 location

Waterloo
Columbia, MD 21045, USA

Description

Oversees the daily operations of the draw site; oversees inventory management; trains new personnel; performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Oversees the daily operations of the draw site and oversees inventory management.
• Trains new employees on the correct departmental procedures.
• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.
• Ensures CAP and UMPA guidelines are followed during a phlebotomy procedures.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• At least 5years of Phlebotomy experience
• 5 or more years medical office experience
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here:https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.