Phlebotomy Supervisor

United WestLabs; Lexington (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K

Job summary

United WestLabs is seeking a Phlebotomy Supervisor to perform regular phlebotomy duties while overseeing scheduling, staffing, supply management, compliance monitoring, and serving as a liaison between phlebotomists and the client.

The role requires supervising phlebotomists, maintaining a safe environment, and ensuring accurate specimen collection across sites, with emphasis on training and performance improvement under management guidance.

Qualifications

• Phlebotomy knowledge and patient care.
• Supervisory and scheduling experience.
• Strong communication with clients, patients and staff.

Responsibilities

• Perform phlebotomy professionally and compassionately.
• Oversee scheduling and staffing at all sites.
• Ensure compliance with infection control standards and requisition accuracy.
• Train and mentor new phlebotomists during probation period.
• Audit draw sites for compliance and maintain records.

Skills

Phlebotomy knowledge

Supervisory experience

Communication skills

Organizational skills

Education

High School Diploma

Phlebotomy certification

State license (if required)

Job description

The Phlebotomy Supervisor is responsible for performing regular phlebotomy duties while overseeing scheduling, staffing, supply management, compliance monitoring, and serving as a liaison between phlebotomists and the client.

• Perform phlebotomy professionally and compassionately.
• Maintain a safe, clean environment and adhere to infection control standards.
• Ensure accurate completion of requisitions and proper specimen collection.
• Communicate effectively with clients, patients and staff regarding concerns, changes, updates, related to lab pre-analytic processes.
• Keep draw stations clean and stocked daily.
• Schedule phlebotomists and ensure adequate staffing at all sites.
• Fill in for phlebotomists when needed.
• Perform sample and inventory transportation when needed.
• Train and monitor newly hired phlebotomists through their 90-day probationary period with the assistance of the training supervisor.
• Train staff on compliance updates and procedural changes.
• Counsel and provide progressive performance improvement for phlebotomists, up to and including disciplinary action under the Phlebotomy Operations Manager's direction.
• Assist with annual reviews, recruiting, and interviewing candidates.
• Support the Operations Manager and Sales team in setting up new draw sites.
• Conduct, document, and store compliance inspections of all draw sites on a monthly and quarterly basis.
• Audit requisitions and ensure insurance compliance.
• Ensure phlebotomists in physician offices only perform UWL-related duties.
• Maintain adequate records of employee performance and attendance, weekly site visits, and documented communications.
• Perform courier and processing duties when necessary

Knowledge, Skills & Experience Required

• High School Diploma
• Minimum 5 years' lab industry experience
• Minimum 1 years' supervisory experience
• Phlebotomy certification and state license (if required)
• Ability to perform phlebotomy on all age groups
• Strong organizational, problem-solving, and communication skills
• Knowledge of laboratory procedures

Physical Requirements

Note that this position requires the employee to have and maintain reliable transportation, a valid unrestricted driver's license, and motor vehicle insurance as required by law in the state of operation.

• Continuous sitting/walking (up to 8 hrs/day)
• Driving
• Frequent lifting (10 lbs or less), occasional lifting (11-35 lbs)
• Medical
• Vision
• 401K
• Optional disability and life insurance

Please note that this is not intended to be an exhaustive list of all possible responsibilities and is a high-level summary of possible responsibilities.