Lead Patient Billing & Scheduling Specialist

UNKNOWN; Missouri; On-site; USD 29,000 - 44,000; Full time

Job summary

Washington University in St. Louis, Saint Louis, MO, seeks a Patient Billing/Service Representative III in Ob/Gyn. You will lead the front desk and scheduling team, coordinate office functions, and ensure HIPAA-compliant processes.

The role requires a high school diploma, BLS within one month, 4+ years in billing/medical office settings, and strong communication, data entry, and Epic EHR skills. The salary ranges from $21.33 to $31.98 per hour with full benefits.

Qualifications

• High school diploma or equivalent required; BLS certification within one month of hire.
• 4+ years in billing systems, third-party claims, or medical office setting.
• Excellent communication and data entry skills; HIPAA compliance awareness.

Responsibilities

• Lead front desk/scheduling team and coordinate office functions.
• Monitor staff performance and ensure HIPAA-compliant scheduling.
• Triage patient calls, emails, and scheduling tasks with physicians.
• Provide training for new procedures and staff.

Skills

Communication

Computer Literacy

Patient Confidentiality

Scheduling

Epic EHR

Data Entry

Multitasking

Interpersonal Skills

Medical Terminology

Confidential Data Handling

Telephone Communications

Organizing

Decision Making

Working Independently

Managed Care

Office Equipment

Education

High School Diploma

Basic Life Support (BLS)

Tools

Epic EHR

Job description

Washington University in St. Louis, Saint Louis, MO, seeks a Patient Billing/Service Representative III in Ob/Gyn. You will lead the front desk and scheduling team, coordinate office functions, and ensure HIPAA-compliant processes.

The role requires a high school diploma, BLS within one month, 4+ years in billing/medical office settings, and strong communication, data entry, and Epic EHR skills. The salary ranges from $21.33 to $31.98 per hour with full benefits.