Lead Patient Access Supervisor

highmarkhealth; Canonsburg (Washington County); On-site; USD 65,000 - 90,000; Full time

Job summary

Allegheny Health Network is seeking a supervisor to oversee staff in the Pre-Service Center. The role focuses on supervising operations, scheduling, preregistration, insurance verification, and financial clearance, while driving process improvements across revenue cycle tasks.

Strong problem-solving, planning, and leadership skills are essential for delivering a positive patient experience and ensuring compliance with policies.

Qualifications

• BA/BS degree or equivalent work experience in revenue cycle management or related field
• 3-5 years' experience in a multi-physician medical practice or facility billing/business office (including staff supervision)
• Experience operating PC and using software applications

Responsibilities

• Supervises staff, evaluates work and monitors results; suggests process improvements to enhance productivity.
• Diagnoses and solves root revenue cycle issues; addresses barriers to improve efficiency.
• Leads special projects; delegates tasks and measures results; provides formal updates to management.
• Leads initiatives assigned by management; coordinates teams to deliver outcomes and closes projects.
• Performs scheduling and preregistration duties including patient demographic validation and insurance verification; coordinates benefits; leads team members.
• Delivers a positive patient experience; communicates effectively with contacts to resolve issues; adheres to policies.
• Performs other duties as assigned or required.

Skills

Problem solving

Planning abilities

Staff supervision

Education

BA/BS degree or equivalent in revenue cycle management related field

Tools

PC proficiency

Job description

Allegheny Health Network is seeking a supervisor to oversee staff in the Pre-Service Center. The role focuses on supervising operations, scheduling, preregistration, insurance verification, and financial clearance, while driving process improvements across revenue cycle tasks.

Strong problem-solving, planning, and leadership skills are essential for delivering a positive patient experience and ensuring compliance with policies.