ED Patient Access & Registration Specialist

highmarkhealth; Monroeville (Allegheny County); On-site; USD 32,000 - 52,000; Full time

Job summary

Allegheny Health Network seeks a patient access representative to greet customers and manage scheduling, registration, and admitting functions at bedside. You will verify insurance, collect information, and assist with financial clearance and referrals while maintaining HIPAA compliance.

You will work closely with care teams to ensure accurate data entry into the electronic health record, answer inquiries, and support patients and families through the registration process in a fast-paced

Qualifications

• High School diploma or GED or 1–3 months related experience or equivalent.
• Experience operating a PC and using software applications.
• One year of related experience in medical, financial services, or customer service preferred.
• Medical terminology and insurance knowledge preferred.

Responsibilities

• Conducts scheduling, registration, and admitting functions at bedside.
• Verifies insurance information and obtains approvals.
• Collects data for accurate billing and timely submissions.
• Supports patients with financial advocacy resources and regulatory paperwork.
• Maintains patient confidentiality and HIPAA compliance.

Skills

PC literacy

Customer service

Communication

Multitasking

HIPAA compliance

Education

High School diploma or GED

1–3 months related experience

Tools

PC software

Job description

Allegheny Health Network seeks a patient access representative to greet customers and manage scheduling, registration, and admitting functions at bedside. You will verify insurance, collect information, and assist with financial clearance and referrals while maintaining HIPAA compliance.

You will work closely with care teams to ensure accurate data entry into the electronic health record, answer inquiries, and support patients and families through the registration process in a fast-paced