Lead Parking Operations Manager

SP+; Snoqualmie Pass (WA); On-site; USD 84,000 - 87,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Job summary

SP+ is seeking an Operations Manager to lead our Parking Operations team in Snoqualmie Pass. You will oversee staffing, budgeting, and client satisfaction, ensuring safety and compliance. The role emphasizes delivering exceptional service and driving profitability, with responsibility for procurement, vendor management, payroll, and facility maintenance.

Join a fast-growing, AI-powered parking network and help scale operations across locations while upholding our standards and policies.

Qualifications

• Experience leading a diverse team and delivering service excellence.
• Budgeting or P&L review experience is a plus.
• Valid driver's license with clean record.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Office and ability to learn internal systems.

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
• Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
• Ensure that proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
• Identify all procurement and vendor service needs of the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
• Implement all policies and procedures to ensure compliance with all OSHA laws.

Skills

Team leadership

Customer focus

Problem solving

Budgeting

Tools

MS Office

Job description

SP+ is seeking an Operations Manager to lead our Parking Operations team in Snoqualmie Pass. You will oversee staffing, budgeting, and client satisfaction, ensuring safety and compliance. The role emphasizes delivering exceptional service and driving profitability, with responsibility for procurement, vendor management, payroll, and facility maintenance.

Join a fast-growing, AI-powered parking network and help scale operations across locations while upholding our standards and policies.