Lead Meter Services Technician III

Cobb County Government; Marietta (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

Cobb County Government’s Water Department is seeking a Field Service Tech III to lead a crew, guide daily meter operations, and coordinate with supervision on work priorities. You will investigate customer complaints, read meters, and support billing processes.

The ideal candidate has a High School Diploma or GED, three years of meter maintenance experience, a valid Driver's License, and Confined Space certification; must perform heavy physical work in challenging conditions.

Qualifications

• High School Diploma or GED.
• Three years of experience repairing and maintaining water meters.
• Valid Driver's License.
• Confined Space certification.
• Ability to exert heavy physical effort in demanding conditions (lifting up to 100 pounds).

Responsibilities

• Provide lead guidance, direction and training to assigned co-workers; confers with supervisor to obtain direction regarding work assignments and priorities; monitors status of work in progress and inspects completed work; confers with co-workers; assists with complex and problem situations; and provides technical expertise.
• Investigates and resolves customer complaints regarding meters, water leaks, pressure and high bills; checks meters for water leakage, proper operation, and illegal water taps; calibrates meters as needed.
• Locates and reads commercial water meters; records meter data; downloads/uploads meter data for billing; maintains related documentation.
• Repairs water service lines; locates and digs up lines; determines repair techniques.
• Utilizes electronic radio transmitters (ERTS) for reading commercial meters; troubleshoots connectivity; installs software updates; escalates issues as necessary.
• Performs related duties: uploads/downloads meter reading data for contractors; sorts service orders; serves as dispatcher; and crew chief when required.

Job description

Cobb County Government’s Water Department is seeking a Field Service Tech III to lead a crew, guide daily meter operations, and coordinate with supervision on work priorities. You will investigate customer complaints, read meters, and support billing processes.

The ideal candidate has a High School Diploma or GED, three years of meter maintenance experience, a valid Driver's License, and Confined Space certification; must perform heavy physical work in challenging conditions.