Lead Medical Support Assistant - Community Care

U.S. Department of Veterans Affairs; Topeka (KS); Presencial; USD 59.000 - 77.000; Jornada completa

Descripción de la vacante

The Lead Medical Support Assistant (MSA) coordinates Advanced MSA assignments and workload in an interdisciplinary unit within the VA. The role supervises daily staffing, assigns work, and tracks training needs to support care coordination between the VA Medical Center and community providers.

The position emphasizes administrative and clerical duties, scheduling, medical records transfers, data tracking, and contingency planning for community care.

Formación

• Education or degrees must be recognized by the U.S. Department of Education for federal employment.

Responsabilidades

• Coordinate a variety of administrative and technical duties to support community care coordination and consult/referral management.
• Provide administrative coordination of patient care, appointments, and logistics between VA Medical Center and outside facilities.
• Maintain knowledge of medical center programs and priorities for outside care and specialties.
• Handle clerical tasks: typing, filing, data entry, scheduling, and transfer of medical records.
• Schedule patients and tests, track appointment status in the community, and perform data tracking and follow-ups.
• Research and maintain a database of community health care services for Veterans.
• Assist with emergent and non-emergent consults for health care and services in the community.
• Assist with contingency plans for data/input/transmission with the Community Care Supervisory MSA.
• Provide on-the-job training to new employees and support Advanced MSAs with complex situations.
• Maintain electronic systems to track consults and care coordination management.

Descripción del empleo

The Lead Medical Support Assistant (MSA) coordinates Advanced MSA assignments and workload in an interdisciplinary unit within the VA. The role supervises daily staffing, assigns work, and tracks training needs to support care coordination between the VA Medical Center and community providers.

The position emphasizes administrative and clerical duties, scheduling, medical records transfers, data tracking, and contingency planning for community care.