Lead Medical Support & Scheduling Specialist

U.S. Department of Veterans Affairs; Lincoln (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Lead Medical Support Assistant for the VA Outpatient Scheduling Services Department at the NWI Healthcare System, CBOC in Lincoln, Nebraska.

The LMSA will oversee staffing, training, compliance, reporting, quality assurance and budget initiatives, guiding clinic support and patient flow, with focus on customer service and data validation to improve access to care.

Responsibilities

• Oversee staffing, training, compliance, reporting and budget initiatives.
• Assist with clinic coverage and patient flow.
• Ensure accurate data validation and effective customer service.

Job description

The U.S. Department of Veterans Affairs is seeking a Lead Medical Support Assistant for the VA Outpatient Scheduling Services Department at the NWI Healthcare System, CBOC in Lincoln, Nebraska.

The LMSA will oversee staffing, training, compliance, reporting, quality assurance and budget initiatives, guiding clinic support and patient flow, with focus on customer service and data validation to improve access to care.