Lead Medical Support Assistant – VA Clinic Operations

U.S. Department of Veterans Affairs; Miami (FL); Presencial; USD 68.000 - 89.000; Jornada completa

Descripción de la vacante

The Miami VA Healthcare System seeks a Supervisory Medical Support Assistant to lead MSA staff within the Patient Aligned Care Team framework and coordinated clinics, including C&P and Health Benefits Enrollment units.

The role emphasizes data extraction and reporting for performance, managing patient access, scheduling, and staff development, with full supervisory responsibility and flexibility to cover units as needed; standard full-time schedule is Monday to Friday.

Formación

• Education/degree recognized by the U.S. Department of Education.
• Proof of education must be provided if selected.

Responsabilidades

• Supervise MSA staff and coordinate with PACT and clinics.
• Extract, analyze, and report performance data for management.
• Manage scheduling and access contingency plans for patient care.
• Oversee operations and staff development and evaluations.
• Ensure timely patient care and efficient service.

Descripción del empleo

The Miami VA Healthcare System seeks a Supervisory Medical Support Assistant to lead MSA staff within the Patient Aligned Care Team framework and coordinated clinics, including C&P and Health Benefits Enrollment units.

The role emphasizes data extraction and reporting for performance, managing patient access, scheduling, and staff development, with full supervisory responsibility and flexibility to cover units as needed; standard full-time schedule is Monday to Friday.