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Jonathan M. Wainwright Memorial VA Medical Center seeks a Lead Medical Support Assistant to oversee daily clinic operations within the PACT model or related settings.
The role involves supervising workflow, assigning tasks, and contributing to performance assessments to ensure efficient patient care. The Lead MSA may operate in Clinic Based Outpatient Clinic (CBOC), Outpatient Clinic, or Specialty Care settings, reporting through Health Administration Service to the Supervisory Medical Support
This position serves as a lead Medical Support Assistant for Jonathan M. Wainwright Memorial VA Medical Center. Duties may be performed in Clinic Based Outpatient Clinic (CBOC), Outpatient Clinic, or Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model. The Lead MSA is aligned in Health Administration Service reporting to the Supervisory Medical Support Assistant.
The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow.