Lead Medical Support Assistant - Telework Eligible

Veterans Health Administration; Las Cruces (NM); Teletrabalho; USD 50 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Parental leave

Telework eligibility

Retirement benefits

Resumo da oferta

Veterans Health Administration at the El Paso VA Health Care Center seeks a Lead Medical Support Assistant to manage intake and indexing of health information and to interface with Vista and PC applications. The role leads MSAs, assigns work, and ensures timely appointment scheduling.

The incumbent mentors staff, communicates changes in policy, and maintains confidentiality while coordinating with clinicians and administrative teams to meet deadlines and maintain workflow.

Qualificações

• Education recognized by the U.S. Department of Education to qualify for federal employment.
• Transcript must be submitted with your application if basing qualifications on education.
• Foreign education requires a Certificate of Foreign Equivalency with transcript.

Responsabilidades

• Monitors and assigns work, provides input on performance and maintains workflow.
• Schedule appointments accurately and ensure coverage of responsibilities.
• Mentor employees, enforce professional conduct, and address process issues.
• Communicate with physicians, case managers and staff while protecting confidential information.
• Coordinate with supervisors to meet local and VA-wide deadlines.

Conhecimentos

Leadership

Scheduling

Interpersonal skills

Policy knowledge

Confidentiality

Ferramentas

Vista applications

PC applications

Descrição da oferta de emprego

Veterans Health Administration at the El Paso VA Health Care Center seeks a Lead Medical Support Assistant to manage intake and indexing of health information and to interface with Vista and PC applications. The role leads MSAs, assigns work, and ensures timely appointment scheduling.

The incumbent mentors staff, communicates changes in policy, and maintains confidentiality while coordinating with clinicians and administrative teams to meet deadlines and maintain workflow.