Lead Medical Support Assistant

U.S. Department of Veterans Affairs; Marion (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs' Northern Indiana VA Health Care System in Marion seeks a Lead Medical Support Assistant to lead MSA staff within the Mental Health Service Line.

This role coordinates clinic operations and supports team-based patient care in interdisciplinary settings. You will supervise AMSAs, coordinate scheduling, and collaborate with nursing, psychiatry, psychology, and other providers to deliver efficient, patient-centered mental health services across clinics and

Responsibilities

• Lead Clerk for all MSA and AMSA staff within the Mental Health Service Line
• Coordinate clinic operations and support team-based patient care in interdisciplinary clinics and CBOCs
• Collaborate with nursing, psychiatry, psychology, social work, pharmacists and other providers to deliver comprehensive mental health services

Job description

Northern Indiana VA Health Care System is seeking an enthusiastic applicant to fill the roles of a Lead Medical Support Assistant at the Marion facility within the Mental Health Service Line. The Lead Medical Support Assistant (MSA) position serves as the Lead Clerk for all MSA staff and is a foundational role within the Mental Health Service Line to include all interdisciplinary clinics and that support the initiative.

Duties

VA Careers - Medical Support Assistant:

https://youtube.com/embed/EE9c4XkaELo

The Lead Medical Support Assistant (MSA) serves as the lead clerk for all MSA and Advanced MSA (AMSA) staff within the Mental Health Service Line, including interdisciplinary clinics and Community-Based Outpatient Clinics (CBOCs) supporting mental health services and related initiatives. Patient care is delivered through a team-based model consisting of AMSAs, nursing staff, psychiatrists, psychologists, peer support specialists, and other interdisciplinary providers. These teams address the mental health needs of assigned patient panels and collaborate with pharmacists, social workers, dietitians, Primary Care Mental Health Integration (PCMHI) teams, and other healthcare professionals to provide comprehensive care. Collaboration also occurs with VA and non-VA specialists, hospitals, diagnostic and treatment facilities, and community-based programs.