Lead Medical Receptionist — Front Office Leader & Mentor

Phpmcs; Denver (CO); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off (PTO)

Employee Assistance Program (EAP)

Zusammenfassung

Alpine Physicians in Denver, CO is seeking a Lead Medical Receptionist who blends top-tier customer service with strong front-office leadership. You will mentor the reception team, guide onboarding, enforce workflows, and help ensure a smooth patient experience from check-in to check-out.

Responsibilities include appointment scheduling, patient registration, insurance verification, copay collection, EMR data management, and reporting.

Qualifikationen

• High School Diploma required.
• Experience in healthcare front office preferred.
• 2–3 years of medical receptionist experience required.
• Previous lead/trainer/supervisor experience preferred.
• Experience in physician practice/ambulatory care settings strongly preferred.

Aufgaben

• Lead front desk operations, provide guidance and training to Medical Receptionists.
• Assist onboarding and enforce workflows and policies.
• Promote a positive, collaborative work environment and resolve patient/staff concerns.
• Oversee scheduling, registration, insurance verification, copays, and check-in/check-out.
• Maintain accurate patient records in the EMR system and ensure data integrity.

Kenntnisse

Leadership

Customer service

Healthcare front office

EMR (Allscripts) experience

Microsoft Office

Ausbildung

High School Diploma

Tools

Allscripts EMR

Jobbeschreibung

Alpine Physicians in Denver, CO is seeking a Lead Medical Receptionist who blends top-tier customer service with strong front-office leadership. You will mentor the reception team, guide onboarding, enforce workflows, and help ensure a smooth patient experience from check-in to check-out.

Responsibilities include appointment scheduling, patient registration, insurance verification, copay collection, EMR data management, and reporting.