Healthcare Front Desk & Patient Experience Pro

Alpine Physician Partners; Colorado Springs (CO); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off (PTO)

Employee Assistance Program (EAP)

Zusammenfassung

Alpine Physician Partners in Colorado Springs is seeking a Front Desk Receptionist to warmly greet visitors, manage scheduling, and handle basic administrative tasks in a busy healthcare office.

The role requires at least 1 year of receptionist experience, proficiency with MS Word, Outlook and Excel, and comfortable use of EMR systems (Allscripts). The position offers hourly pay, benefits, and opportunities for growth.

Qualifikationen

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts).
• Interpersonal skills: Excellent communication with callers, physicians, and staff.
• Organizational skills: Prioritize, multi-task, and attention to detail.

Aufgaben

• Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
• Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.

Kenntnisse

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Independent work

Ausbildung

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR systems (Allscripts)

Jobbeschreibung

Alpine Physician Partners in Colorado Springs is seeking a Front Desk Receptionist to warmly greet visitors, manage scheduling, and handle basic administrative tasks in a busy healthcare office.

The role requires at least 1 year of receptionist experience, proficiency with MS Word, Outlook and Excel, and comfortable use of EMR systems (Allscripts). The position offers hourly pay, benefits, and opportunities for growth.