Lead Medical Assistant – Multi-Specialty Clinic Ops

IU Health; Indianapolis (IN); Sur place; USD 52 000 - 74 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program incentives

Résumé du poste

IU Health is seeking an experienced Medical Assistant Team Lead to support daily operations across multiple specialty clinics in Indianapolis. This newly created leadership role offers an opportunity to coach teams, drive workflow improvements, and contribute to Epic readiness as we prepare for a major Academic Health Center opening in 2027.

The role emphasizes clinical leadership, cross-functional collaboration, and staff development in a fast-paced, multi-specialty environment.

Qualifications

• Certified Medical Assistant certification is required.
• Minimum of 2 years of Medical Assistant experience.
• Clinical externship or hands-on clinical experience is required.
• Ability to work effectively in a fast-paced healthcare environment.

Responsabilités

• Room patients and support clinic flow throughout the day.
• Coordinate daily clinical workflows.
• Support providers, nurses, and other clinical team members.
• Assist with managing patient throughput and operational efficiency.
• Ensure high-quality patient care while maintaining workflow standards.
• Coach, mentor, and support Medical Assistants.
• Serve as the operational point person when leadership is unavailable.
• Help identify workflow challenges and recommend solutions.
• Support clinic efficiency and patient flow management.
• Participate in and potentially lead daily huddles.
• Assist with implementing workflow improvements and best practices.
• Foster a positive and collaborative team environment.

Connaissances

CMA certification

2+ years MA experience

Clinical externship

Fast-paced healthcare

Formation

Certified Medical Assistant certification

Outils

Epic

Description du poste

IU Health is seeking an experienced Medical Assistant Team Lead to support daily operations across multiple specialty clinics in Indianapolis. This newly created leadership role offers an opportunity to coach teams, drive workflow improvements, and contribute to Epic readiness as we prepare for a major Academic Health Center opening in 2027.

The role emphasizes clinical leadership, cross-functional collaboration, and staff development in a fast-paced, multi-specialty environment.