Lead Medical Assistant – Multi-Specialty Ops & Epic Readiness

Indiana University Health; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(K) retirement savings with company

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program – mental/​

Healthy Results wellness incentives

Job summary

Indiana University Health seeks an experienced Medical Assistant Team Lead to oversee daily operations across Vascular, Cardiovascular, and Nephrology clinics. You will partner with Practice Manager to optimize clinic flow and patient experience while preparing for the new Academic Health Center opening in 2027.

The role offers a leadership path, opportunities to coach teams, and to drive operational improvements in a fast-paced, multi-specialty environment.

Qualifications

• Certified Medical Assistant certification required.
• Minimum of 2 years of Medical Assistant experience.
• Clinical externship or hands-on clinical experience.
• Ability to work effectively in a fast-paced healthcare environment.
• Experience in a high-volume clinic setting (preferred).
• Previous lead, mentoring, or leadership experience (preferred).
• Experience across multiple specialties (preferred).
• Experience supporting operational or workflow improvements (preferred).

Responsibilities

• Room patients and support clinic flow throughout the day.
• Coordinate daily clinical workflows.
• Support providers, nurses, and other clinical team members.
• Assist with managing patient throughput and operational efficiency.
• Coach, mentor, and support Medical Assistants.
• Serve as the operational point person when leadership is unavailable.
• Help identify workflow challenges and recommend solutions.
• Lead daily huddles and drive process improvements.

Skills

Certified Medical Assistant

2+ years MA experience

Clinical externship

Fast-paced environment

Job description

Indiana University Health seeks an experienced Medical Assistant Team Lead to oversee daily operations across Vascular, Cardiovascular, and Nephrology clinics. You will partner with Practice Manager to optimize clinic flow and patient experience while preparing for the new Academic Health Center opening in 2027.

The role offers a leadership path, opportunities to coach teams, and to drive operational improvements in a fast-paced, multi-specialty environment.