Lead Medical Assistant & Clinic Operations Coach

HealthRIGHT 360; San Francisco (CA); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

HealthRIGHT 360 is seeking a Medical Assistant Lead to provide clinical support and serve as a lead resource for the Medical Assistant team. Under the supervision of the Medical Assistant Supervisor, you will coordinate daily back-office operations, onboarding, workflow implementation, and quality improvement initiatives.

You will also oversee clinic workflows, patient flow, inventory, training of new staff, and assess workflows for efficiency.

Qualifications

• Experience leading Medical Assistant teams in a clinic setting.
• Ability to train new staff, externs, students, and volunteers.
• Proven track record implementing clinic workflows and SOPs.
• Supports compliance with policies and quality standards.

Responsabilités

• Serve as a clinical and operational resource and mentor to Medical Assistants.
• Assist with onboarding and training of new Medical Assistants, externs, students, and volunteers.
• Support implementation of clinic workflows, policies, and standard operating procedures.
• Assist in monitoring adherence to team base care duties and workflows including:
• Chart preparation
• Huddles
• Red carpeting
• Midway knocks
• Provide ongoing support to Medical Assistant staff.
• Escalate workflow concerns, operational issues, and performance concerns to the Medical Assistant Supervisor.
• Assist with maintaining adequate staffing coverage and workflow coordination throughout the day.

Connaissances

Mentor MAs

Onboarding training

Workflow implementation

Quality improvement

Staff coordination

Description du poste

HealthRIGHT 360 is seeking a Medical Assistant Lead to provide clinical support and serve as a lead resource for the Medical Assistant team. Under the supervision of the Medical Assistant Supervisor, you will coordinate daily back-office operations, onboarding, workflow implementation, and quality improvement initiatives.

You will also oversee clinic workflows, patient flow, inventory, training of new staff, and assess workflows for efficiency.