Lead Medical Assistant & Clinic Mentor

Beth Israel Lahey Health; Lahey (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Lead Medical Assistant to mentor staff, coordinate daily office operations, and support clinicians with routine and special testing. The role emphasizes patient-centered care, workflow efficiency, and safety.

The Lead MA will document in Epic, coordinate tests and referrals, and serve as a role model for compassionate care while training non-licensed staff across practices.

Qualifications

• Minimum 2-3 years of Medical Assistant experience required.
• Strong customer and interpersonal skills with patients and families.
• Ability to train and mentor other staff in practices.

Responsibilities

• Mentor and support medical assistants and externs across practices.
• Lead daily office operations and coordinate workflow with managers and physicians.
• Perform medical assisting duties including vital signs, injections, EKGs, and phlebotomy.
• Prepare exam rooms, manage supplies, and ensure OSHA guidelines are followed.
• Document in Epic and coordinate tests, referrals, and follow-ups.

Skills

Medical assisting

Customer service

Mentoring

Education

High school diploma or GED

MA Certificate / Associates in MA / EMT / PCT / nursing student

Tools

EPIC

Job description

Beth Israel Lahey Health is seeking a Lead Medical Assistant to mentor staff, coordinate daily office operations, and support clinicians with routine and special testing. The role emphasizes patient-centered care, workflow efficiency, and safety.

The Lead MA will document in Epic, coordinate tests and referrals, and serve as a role model for compassionate care while training non-licensed staff across practices.