Lead Medical Assistant & Care Team Mentor

Mount Auburn Professional Services, Inc.; Belmont (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts seeks a Lead Medical Assistant to mentor other medical assistants and non-licensed staff across practices, while performing essential MA duties with compassion and efficiency.

You will oversee daily office operations, support workflow improvements, and coordinate patient care, tests, and referrals under clinical leadership, ensuring a welcoming experience for patients.

Qualifications

• High school diploma or GED required.
• MA Certificate or Associates Degree in Medical Assisting preferred.
• EMT, PCT, nursing student with clinical rotation, home health aide experience or PA program candidates considered.

Responsibilities

• Mentor and provide direction to Medical Assistants and non-licensed staff.
• Oversee daily office operations and compliance matters as directed.
• Assist clinicians with exams, patient prep, and testing.
• Coordinate and track outside tests, referrals, and scheduling.
• Ensure patient access and smooth workflow across practices.

Skills

Mentoring

Patient relations

Team leadership

Education

High school diploma or GED

MA Certificate

Associates Degree in Medical Assisting

EMT

PCT

Nursing student with clinical rotation

Home health aide experience

Physician assistant program candidates

Tools

EPIC EMR

Job description

Beth Israel Lahey Health in Massachusetts seeks a Lead Medical Assistant to mentor other medical assistants and non-licensed staff across practices, while performing essential MA duties with compassion and efficiency.

You will oversee daily office operations, support workflow improvements, and coordinate patient care, tests, and referrals under clinical leadership, ensuring a welcoming experience for patients.