Lead Luxury Retail Specialist

TUMI; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with company match

Incentive program potential

Job summary

TUMI is seeking an Associate Manager for its Retail team to create a client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate demonstrates a passion for luxury, travel, fashion, and lifestyle markets, with an entrepreneurial spirit and opportunities for growth as we increase sales and client awareness.

Qualifications

• Experience in luxury retail with a track record of meeting sales goals.
• Strong client service mindset reflecting brand ethos.
• Ability to train, coach and develop store staff.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead and develop store associates; plan and prioritize tasks.
• Maintain visual standards and client experience in-store.
• Foster strong client relationships and reflective brand service.

Skills

Client relationships

Sales excellence

Leadership

Training & coaching

Communication

Time management

Visual merchandising

Job description

TUMI is seeking an Associate Manager for its Retail team to create a client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate demonstrates a passion for luxury, travel, fashion, and lifestyle markets, with an entrepreneurial spirit and opportunities for growth as we increase sales and client awareness.