Lead Learning Experience Designer — AI-Driven Training

Capital One Group; Plano (TX); Hybrid; USD 122,000 - 139,000; Full time

Job summary

Capital One Group is seeking a Manager, Learning Experience Design - Auto (Hybrid) in Plano, TX. The role focuses on designing world-class, AI-enabled learning for 800 teammates across 18,000 dealerships, delivering learning in the flow of work.

You will lead the creative process from writing scripts to building simulations and digital games, collaborating with SMEs and learning consultants to turn business needs into effective training solutions.

Qualifications

• 5+ years in learning design and development.
• Proficiency with Articulate Storyline (≥3 years)
• Experience integrating learning into an LMS and tracking with xAPI data.

Responsibilities

• Design and deliver high-impact learning across media.
• Innovate with AI to increase learning impact.
• Create scripts, course mappings, simulations, and digital games.
• Transform live/virtual classes into engaging workshops.
• Build

Skills

Articulate Storyline

Learning design

AI in learning

Project Management

Education

Bachelor's degree

Tools

Docebo LMS

Experience API (xAPI)

AI agent development tools

Multimedia editing software

Job description

Capital One Group is seeking a Manager, Learning Experience Design - Auto (Hybrid) in Plano, TX. The role focuses on designing world-class, AI-enabled learning for 800 teammates across 18,000 dealerships, delivering learning in the flow of work.

You will lead the creative process from writing scripts to building simulations and digital games, collaborating with SMEs and learning consultants to turn business needs into effective training solutions.