Lead Inpatient Administrative Coordinator

Mass General Brigham; Boston (MA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Retirement plans

Paid time off

Job summary

Mass General Brigham is seeking a Lead Inpatient Administrative Coordinator (IAC) to ensure smooth inpatient operations across General Medicine, Cardiology, and Oncology. You will coordinate admissions, discharges, and post-discharge care while leading the IAC team and improving workflows in a fast-paced clinical setting.

You will work with APPs, physicians, residents, nurses, and case managers to optimize throughput, while overseeing scheduling, training, and daily operations to support

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• 3-5 years of experience working in a healthcare setting.
• 2-3 years of leadership or supervisory experience.
• Strong leadership, team management, communication, and interpersonal skills.
• Ability to prioritize, multitask, and manage competing demands in a fast-paced, high-volume environment.
• Proficiency with electronic health record systems and standard office software; EPIC experience preferred.
• Strong technical aptitude and ability to learn multiple complex systems.
• Knowledge of medical terminology, billing and coding processes, and HIPAA confidentiality.
• Collaborative, solutions-focused approach with willingness to learn and identify improvement opportunities.

Responsibilities

• Support clinical teams across General Medicine, Cardiology, and Oncology.
• Coordinate patient admissions, discharges, and post-discharge care workflows.
• Lead and mentor the IAC staff; oversee daily operations and staffing needs.
• Manage timecards, staff scheduling, and performance evaluations.
• Troubleshoot escalations and plan staff meetings; deliver trainings and presentations.

Skills

Leadership

Communication

Time management

Organizational skills

HIPAA knowledge

Education

Associate’s degree

Bachelor’s degree preferred

Tools

EPIC

Job description

Mass General Brigham is seeking a Lead Inpatient Administrative Coordinator (IAC) to ensure smooth inpatient operations across General Medicine, Cardiology, and Oncology. You will coordinate admissions, discharges, and post-discharge care while leading the IAC team and improving workflows in a fast-paced clinical setting.

You will work with APPs, physicians, residents, nurses, and case managers to optimize throughput, while overseeing scheduling, training, and daily operations to support