Lead Incident Response Coordinator: Cross-Functional Ops

EY; New Brunswick (NJ); Hybrid; USD 105,000 - 192,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package

Job summary

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents.

The role leads incident command activities, coordinates cross-functional response efforts, manages communications and escalations, and helps ensure timely service restoration with clear accountability.

Qualifications

• Bachelor’s degree or equivalent experience preferred in IT, cybersecurity, engineering, or business.
• Experience coordinating incidents, escalations, and cross-functional response activities.
• Strong communication, facilitation, and decision-support skills.

Responsibilities

• Incident command and cross-functional coordination during incidents.
• Coordinate response activities across monitoring, security, and networking.
• Track actions and restoration progress to closure.
• Communicate status and escalation updates to stakeholders.
• Support post-incident reviews and continuous improvement.

Skills

Incident management

Cross-functional coordination

Cybersecurity operations

Stakeholder communications

Education

Bachelor's degree in Information Technology, Cybersecurity, Engineering, Business, or equivalent experience preferred.

Job description

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents.

The role leads incident command activities, coordinates cross-functional response efforts, manages communications and escalations, and helps ensure timely service restoration with clear accountability.