Lead Guest Services Shift Leader - Flexible Schedule

Pilot-Company-3; Latta (SC); In loco; USD 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Descrizione del lavoro

Pilot Company is hiring a Guest Services Associate to process merchandise and fuel transactions at our travel centers. You will lead a shift of one-to-two cashiers, handle cash, credit, and debit transactions, and ensure quality service for every guest.

Responsibilities include closing out end-of-shift reports, promoting products, resolving guest issues per policy, and maintaining a clean, organized work area. Competitive hourly pay and nationwide benefits are provided.

Mansioni

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Descrizione del lavoro

Pilot Company is hiring a Guest Services Associate to process merchandise and fuel transactions at our travel centers. You will lead a shift of one-to-two cashiers, handle cash, credit, and debit transactions, and ensure quality service for every guest.

Responsibilities include closing out end-of-shift reports, promoting products, resolving guest issues per policy, and maintaining a clean, organized work area. Competitive hourly pay and nationwide benefits are provided.