Lead Guest Services Shift - Flexible Schedule Weekly Pay

Pilot-Company-3; Winnemucca (NV); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Guest Services associate to process merchandise and fuel transactions at the travel center. You will lead a shift of 1–2 cashiers, ensure accurate end-of-shift reporting, and maintain a clean work area while following local guidelines on restricted items.

The role emphasizes delivering high-quality service to every guest, promoting products, and resolving guest concerns in a timely, professional manner. Pay starts at an hourly rate with benefits and a flexible schedule.

Qualifications

• Experience in retail or hospitality environments.
• Ability to lead a small shift and coordinate team members.
• Excellent customer service and communication skills.

Responsibilities

• Lead a shift of one-to-two cashiers to process cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain a clean, organized work area and follow guidelines on restricted items.
• Promote products using selling techniques and ensure high-quality service.
• Handle guest complaints and resolve issues following company processes.

Skills

Guest service

Cash handling

Shift leadership

Customer support

POS system

Tools

POS System

Job description

Pilot Company is seeking a Guest Services associate to process merchandise and fuel transactions at the travel center. You will lead a shift of 1–2 cashiers, ensure accurate end-of-shift reporting, and maintain a clean work area while following local guidelines on restricted items.

The role emphasizes delivering high-quality service to every guest, promoting products, and resolving guest concerns in a timely, professional manner. Pay starts at an hourly rate with benefits and a flexible schedule.