Lead Guest Services Shift Leader — Flexible Schedule & Fuel Discount

Pilot-Company-3; Collins (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in the United States is seeking a Guest Services Associate to process merchandise and fuel transactions, lead a shift of one to two cashiers, and ensure high-quality service for every guest. This role emphasizes accuracy, teamwork, and compliance with company policies, with flexible scheduling and weekly pay.

Pay starts at $15.00 to $18.75 per hour, plus benefits including medical, dental, vision, a 401(k), and tuition assistance.

Qualifications

• Experience in guest service or retail is preferred.
• Ability to lead a small shift and manage conflicts.

Responsibilities

• Lead a shift of one to two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues by following company processes; resolve team member conflict; and communicate issues to management.

Job description

Pilot Company in the United States is seeking a Guest Services Associate to process merchandise and fuel transactions, lead a shift of one to two cashiers, and ensure high-quality service for every guest. This role emphasizes accuracy, teamwork, and compliance with company policies, with flexible scheduling and weekly pay.

Pay starts at $15.00 to $18.75 per hour, plus benefits including medical, dental, vision, a 401(k), and tuition assistance.