Shift Lead, Guest Services & Sales | Flexible Schedule

Pilotcompany; Carneys Point Township (NJ); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Résumé du poste

Pilotcompany is seeking a shift supervisor at a travel center to oversee 1–2 cashiers and process all cash, credit, and debit transactions. You will manage end-of-shift reports, uphold guidelines for restricted merchandise, and keep an organized, clean work area while promoting products to guests.

Responsibilities include resolving guest issues, scheduling breaks, assisting with deli and restroom upkeep, and ensuring compliance with policies.

Responsabilités

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
• Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Description du poste

Pilotcompany is seeking a shift supervisor at a travel center to oversee 1–2 cashiers and process all cash, credit, and debit transactions. You will manage end-of-shift reports, uphold guidelines for restricted merchandise, and keep an organized, clean work area while promoting products to guests.

Responsibilities include resolving guest issues, scheduling breaks, assisting with deli and restroom upkeep, and ensuring compliance with policies.