Lead Genesys Cloud Engineer - Remote Mentorship

Maximus; Juneau (AK); A distancia; USD 130.000 - 195.000; Jornada completa

Descripción de la vacante

Maximus is seeking a Senior Telecom Engineer to design, implement, and optimize Genesys Cloud solutions. This remote role requires strong leadership and expert knowledge of Genesys Cloud architecture to guide large-scale projects and mentor engineering teams.

You will partner with development teams, lead migrations and feature rollouts, and ensure high-quality cloud services while aligning technology with business goals.

Formación

• Bachelor's degree in a relevant field and 5+ years of professional experience.
• Extensive Genesys Cloud experience including architecture and integrations.
• Strong leadership and mentoring skills for senior technical teams.
• Ability to communicate clearly with stakeholders and teams.

Responsabilidades

• Lead design, implementation, and optimization of Genesys Cloud solutions.
• Hands-on management of cloud infrastructure and automation tools.
• Document cloud architecture, security measures, and participate in client audits.

Conocimientos

Genesys Cloud

Leadership

Call flow development

Troubleshooting

Automation tooling

Java

C#.NET

Python

PHP

Educación

Bachelor's degree in Telecommunication/Computer Engineering/Computer Science/related

Herramientas

Wireshark

MS Server

DHCP/DNS

MS Hyper‑V

VMware ESXi

MS Visio

MS Office (Word, Excel, PowerPoint, Access)

MS Outlook

Descripción del empleo

Maximus is seeking a Senior Telecom Engineer to design, implement, and optimize Genesys Cloud solutions. This remote role requires strong leadership and expert knowledge of Genesys Cloud architecture to guide large-scale projects and mentor engineering teams.

You will partner with development teams, lead migrations and feature rollouts, and ensure high-quality cloud services while aligning technology with business goals.